Ultimately our team responded to prompts from the Mayor’s Office of New Urban Mechanics by creating opportunities for community members to share their stories and lived experiences. Designing a variety of models allowed visitors to choose the engagement tool with which they felt most comfortable.
As the director for Scout Labs — the team specializing in service and spatial design within the student-run design collaborative at Northeastern — I’ve overseen research on how food insecurity manifests itself in Boston and on Northeastern’s campus. We put on a research pop-up at Scout’s annual conference to test the models we built for community engagement to ultimately present to our partners: the Mayor’s Office of New Urban Mechanics, the Mayor’s Office of Food Justice, and the Center for Design at Northeastern.
At the pop-up, we had five distinct stations / activities. Some were more drawing-heavy, another resembled a traditional survey, and others were more tactile. Through a variety of engagement methods, we were able to gather an impressive amount of data about food insecurity on campus as well as bring to light stories about how food fits into the lives of participants.